Besides our solid history and outstanding reputation, countless loyal customers also count on Adam & Eve for:
Time-tested integrity means you can trust us
Since Adam & Eve was founded in 1970, we've built an unparalleled reputation for accountability and trustworthiness. In this day of fly-by-night online retailers, it pays to be careful before placing any internet order or you might get stuck with nothing but a bill or a stolen credit card number. If we couldn't deliver the goods and customers couldn't trust us, we wouldn't have lasted all those years.
24/7 customer service means you are taken care of at all times
If anything you order fails to meet your expectations, let us know. We'll work with you to come up with a solution, whether it means giving you a replacement, an alternate selection, a credit voucher, or a total refund. No questions asked! Our customer service representatives are available 24 hours a day, 7 days a week for your convenience. See the Customer Service page for additional information.
Getting involved means we understand our customers and communities needs better than ever
Adam & Eve Founder and President Phil Harvey uses the company's profits to help fund DKT International. DKT is consistently rated one of the best international family planning and AIDS prevention organizations in the world. DKT provides condoms, health care and sexual education materials to third-world countries in Asia, Africa and Latin America. In 2004, DKT distributed 390 million condoms alone. Additionally, Adam & Eve donates part of its yearly revenue to local charities like local animal shelters, family violence prevention centers and more as well as schools, the Make-A-Wish Foundation, the Special Olympics, and others.
High standards of movie content mean we support sex positive use of our products
All movies sold by Adam & Eve undergo one of the strictest approval processes in the adult industry – a process so exacting that we have helped create a much more positive image for the adult industry. Each title is scrutinized by a qualified internal reviewer and an outside expert, a qualified therapist or psychologist, to ensure every item depicts a positive and healthy portrait of human sexuality. Rejected videos are trashed. Click Here to learn more about our sexual review policy.
The best selection on the planet means you'll find what you want every time
Our 110,000 sq. ft. warehouse stocks over 13,000 different items – including 2,500 videos and a similar number of vibrators. Very few sites on the web can boast a selection even close to ours. Plus, our warehouse ensures that we have a ready supply of almost every item for sale on the site – allowing Adam & Eve employees to process and ship your order far faster than our competitors.
Our longevity in this business translates into GREAT DEALS for you because we are closest to the manufacturers of sex products
With our lengthy history, Adam & Eve employees have built up a series of business ties and partnerships throughout the adult and direct-to-consumer industries. Those relationships translate into a great deal for the consumer because we can use our market position to offer unbeatable prices and specials. Plus, Adam & Eve often gets the latest products before our competitors, so we're always on the cutting edge.
Adam and Eve makes products based on customers' requests
After years of listening to customers' comments, we have a pretty good idea of what they expect and what they want out of an item. Unlike other companies, we actually act on that information. If there's demand for a product we can't find, we'll meet with factory representatives and make it ourselves as an Adam & Eve signature toy. Plus, we work hand-in-hand with the award-winning Adam & Eve Pictures to produce quality adult movies that regularly sweep in awards at the Adult Video News Awards.
Rigourous quality control ensures you receive high quality products from Adam and Eve
Adam & Eve products go through a rigorous quality control screening designed to discover the most effective and durable products on the market. Everything that comes to your door represents the best of what the adult industry has to offer and will last with the appropriate care.
We share your concerns with privacy and make every effort to safeguard your personal info
All of our items arrive at your door in a plain envelope or package with only our address on the label.
Our computer experts use the latest security protocols and safeguards to protect your personal information. They are constantly evaluating site and commerce security to provide you with a safe and secure shopping experience.