Glastonbury

I was rear ended on 4/10/07 and the driver had Progressive Insurance. I am still attempting to deal with this company to get my 2002 Ford Ranger Repaired. The adjuster is questioning everything and making the process very difficult. The body work has been done and now that I have turned the rental car back in, am without a vehicle.

Connie of Wetumpka AL (07/28/06)
(1) Progressive overcharged us $35 month for motorcycle insurance w/o informing us. when we brought it to their attention they changed and reimbursed us. (2) Progressive kept raising the rates on our new vehicle quotes, giving us the until you send us this information/form run around. Then they would charge our checking accounts and later

Mike of Charlotte MI (04/26/06)
I backed a small trailer into a mailbox on private property, causing some damage. We called Progressive to ask some initial questions about filing a claim. We were told that because it was on private property and the damage was a trailer that was hooked to an insured vehicle, the deductible would be waived, a $500 maximum payout would be issued, and it would not be recorded as an "at fault" accident. Sounded like a no-brainer, so we filed the claim.

Then we get a call that it WOULD be on our record as an "at fault" accident, and the $500 deductible applied. No biggie, we just wanted to cancel the claim. Can't do that? What? Too late, I had already admitted to an at fault accident and they will not remove that from the record, even if we do not follow through with the claim. They are not able to determine the rep that gave us the mis-information. Ok, I talk to his supervisor and am told the same thing. They will not drop the claim even though I assured them that all 3 policies would be cancelled as soon as they handed me the check. So that's what happened. I got the check, and the next morning all policies were cancelled, and went with Liberty Mutual.

So now I have an "at fault" mark on my insurance and my rates are higher, but the worst part was getting the final bill and 3 weeks later, we get a call from a collections agency! Bill was printed on March 30th, received the first week of April, collections call was on April 24th. They are getting very personal over this, not happy with blemishing my insurance record, but now I am trying to deal with extremely rude collections reps and have a bad mark on my otherwise clean

Another unhappy insured below!
Contact Names At Progressive Who Have Failed To Communicate With Me:

Steve Koets 608-209-0321

Tricia Lempke 608-245-6700

Steve Hover 608-245-6706

What should I do? I am out of ideas?

I have had the worst experience! A drunk driver took out my parked car. She had Progressive insurance. Progressive has done a poor job of keeping in communication with me. The day I was told my car would be ready, I finally got in touch with someone only to find out they are going to total it. I didn't hear back from Progressive for 2 weeks, so I put a contract down to buy a car. The auto body shop where Progressive took my crashed car told me they were almost done fixing my car (the car that Progressive told me was totaled). I'm on hold with their main phone switchboard right now trying to find someone to help. Tricia Lempke, Steve Hover, and Steve Koets at Progressive's Madison, WI branch all failed to do their jobs adequately. I wish I knew if my car is being fixed or totaled (the accident happened 4 weeks ago).

Any advice?

Selwyn

NONE OEM PARTS!
Car was hit by an uninsured person. Progressive will not total the car even though the damage is so extensive. Instead they want to repair it using "non OEM parts" to keep their costs down. They are a great company until someone hits you and isnt insured..

Progressive refuses to pay!
Progressive refused to fix my car (only car) until I had proven 3 months later that the state said the accident was not my fault. They sent out an estimator and then were able to authorize fixing the vehicle. After 5 weeks of repair, and a promise for a check right after the estimate, my collision shop called and informed me they had never received a check. It has now been 3 weeks of constant calling and I 've finally gotten them to agree to just give me the check in person(at my expense of driving to their office). HORRIBLE SERVICE/ Attempted to leave me with 13000 worth of car with no repair until this was taken up in court.

Moving to new Insurance!

You’ve probably heard this one before: a company spends substantial time and capital developing network security measures that they believe will protect their clients and vital company data. But they’ve overlooked the possibility of an “inside job,” and an employee makes off with supposedly secure data without even trying that hard:

“A recent case in which an employee at Progressive